PRIVACY POLICY:

We respect your privacy and are committed to protecting it as you use our services. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We want You to know that the safety of your personal data is our top priority.

This privacy policy applies to www.stephanielyra.com 

This privacy policy also applies to mobile applications and desktop clients and is applicable worldwide.

This policy outlines our handling practices and how we collect and use the Personal Data you provide during your online and offline interactions with us. As used in this Privacy Policy, ”Personal Data“ means any information that can be used to individually identify a person, and may include, but is not limited to, name, email address, phone number, postal or other physical address, title, and other personally identifiable information. This policy and all its aspects may be amended at any time, at our sole discretion. Please see below for the most updated policy.


What Information do we collect?

In general, we rarely retain anything more than a client’s name and email in most cases. Unless purchasing a physical product, then we collect your shipping address as well. With that said, our servers may collect some or all of the following categories of Personal Data about you when you use or otherwise interact with us and/or purchase our products or services. 

  • Name

  • Email address

  • Postal or other physical address 

  • General website traffic statistics that are automated through Google Analytics 


How do we collect your personal data?

We collect and/or process your Personal Data in connection with the any of the below activities:

1. You may voluntarily submit it…

  • To our website through a contact form

  • Through an opt-in newsletter subscription box

  • When purchasing a product or service

  • Via email through conversation

  • Placing transactions or orders

  • Registering to attend a course, workshop, or event 

  • Participating in an online survey


2.  You may submit your personal data to other third party sources that we use including…

  • We may provide paid products and/or services within the Service. Such as but not limited to: payments for event tickets, products, and courses/workshops. In that case, we may use third-party services for payment processing (e.g. payment processors). Payments are all made using Stripe and Paypal.

  • We will never store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

    Stripe

    Their Privacy Policy can be viewed at https://stripe.com/us/privacy

    PayPal

    Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

  • We may automatically collect the following data about you and/or your device as you browse our website…

    • We use Google Analytics for general user activity information on our website, which allows us to provide the best service and products relative to our niche. This helps us know what pages on our website are visited the most and key tag words those using our website are most interested in so we can better provide applicable services and products.

  • We use Squarespace as our website platform and Acuity for our bookings. Their privacy policy can be viewed: https://www.squarespace.com/privacy/

  • We use Eventbrite for event ticketing. Their privacy policy can be viewed: https://www.eventbrite.com/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_US



3.  We may automatically collect the following data about you and/or your device as you browse our website…

  • We use Google Analytics for general user activity information on our website, which allows us to provide the best service and products relative to our niche. This helps us know what pages on our website are visited the most and key tag words those using our website are most interested in so we can better provide applicable services and products.



How and for what purpose is the personal data used?

  • For contact, transaction and delivery of products and services

  • For marketing, promotional and advertising purposes (only when you've given permission)

  • To collect and process analytical data that better helps us provide relevant services and products to those who visit our website.



How do we store your data?

  • Via third parties like Eventbrite, Google Analytics, Stripe, PayPal and Acuity.

  • Squarespace website platform.



How long is it stored?

  • Your personal data is stored until we delete it, no longer have a use for it or at your request to have it removed.



How is my information used with third parties?

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

  • Your information is only used with third parties (ie. Stripe, Paypal payments) when you clearly authorize us to do so.

  • We do not and will never sell, share nor trade your personal data with third parties outside of the basic functioning of our website and provider of services/products.  


If you sign up for our newsletter we send about 1 or 2 emails a month. Sometimes it's less than that, and sometimes (though rarely) it can be more. There’s an unsubscribe link at the bottom of every email if you do not wish to receive any newsletters/emails anymore.

Your Rights:

If you want to have your information amended or permanently removed, simply contact us at info@stephanielyra.com with your specific request (using Re: Privacy Policy as the subject line). You can also request that we access and send you the information we have collected about you. Also know that you can opt-out of receiving emails, via the link provided in the newsletter itself at the very bottom.

ADDITIONAL PRIVACY POLICIES: (please click link below for GDPR PRIVACY AND CCPA PRIVACY POLICIES).

GDPR PRIVACY CCPA PRIVACY



Changes to this Policy:


You acknowledge and agree that you have reviewed this Site and this Privacy Policy and that you will continue to review to be aware of any modifications. Any changes to this Policy will be updated on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.